Did you ever realize the strong relation between processes, BPM and groupdynamics?
Groupdynamics: http://en.wikipedia.org/wiki/Group_dynamics
The attached article explores the relationship, leading to valuable advice to business analysts and BPM consultants (note: written in Dutch).
Recently published in the Dutch BPM Magazine.
The article:
Tuesday, February 22, 2011
Dutch article: Link between BPM and groupdynamics
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